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REFUND POLICY 退款/换货规则

无条件退换货

 

1.当您的订单中含有七亩田缺货商品时,七亩田将电话或配送时告知您并告知您退款方式

   Your order contains item out of stock, we will let you know on delivery

1.1 PAYPAL支付客户将在3个工作日内退款到您PAYPAL账户

     或者 配送时退现金

     PAYPAL customers will get refunds to PAYPAL account in 3 working days

     or refund cash on delivery

1.2 现金和刷卡支付客户将在配送时现金退款

     Cash or card users will get cash refund on delivery

 

2.当您收货后发现商品有误或漏送,七亩田为您无条件退换

  Receive wrong item or miss items

2.1 配送错误商品我们可在3个工作日之内为您上门更换

     或者 或您在下次订单时进行更换

     We will change the wrong item within 3 working days for you

     or change for you next order

2.2 漏送商品我们将在三个工作日内通过PAYPAL账户为您进行退款

     或者 为您提供一个金额大于该商品的优惠券,您可以在下次购物时使用

     或者 上门退现金

     Miss item will be refunded in 3 working days to your PAYPAL account

     or refund a voucher

     or refund cash on delivery

 

3.当您收到过期产品 (请尽快联系微信客服或致电我们,并将过期产品照片发给我们)

  Receive past due item (Please contact us as soon as possible and picture it to us)

3.1 当您收到了过期产品,我们可在三个工作日内为您上门更换

     或者 全额退款到您paypal账户

     或者 上门退现金

     或者 发放一份价值2倍于该商品的优惠券

     We will replacement the item in 3 working days

     or full refund to your PAYPAL account

     or refund cash on delivery

     or refund a voucher (equal to double price of the item)

4 包装已经拆开的产品将不能进行退换,冷冻产品一旦解冻将不接受退换(将以退补差价方式处理),冷冻生鲜产品由于不及时冷冻冷藏(收货后半小时内)而导致破损,将不接受投诉。

 

我们力尽为您提供最优质服务,所以当您收到任何错误商品、漏送、过期、商品损坏情况,请立即与我们的微信客服联系或致电、邮件我们,我们承诺无条件退换!

Do not ignore. Any mistake delivery, item missing, item pass due, item broken please contact us as soon as possible. We promise refund or replacement in any condition!

 

TEXT TO: 07429399734

EMAIL   : qandtlondon@gmail.com